ComputerEase Field Frequently Asked Questions

ComputerEase Field is an easy-to-use mobile app that enhances field-to-office Time, Time Approval, Expense, and Field Log capabilities. We will continue to add more features and functions to this app in future releases.

ComputerEase Field has Time, Time Approvals, Expense, and Field Log capabilities that exist in the existing time app and FieldEase app but also takes advantage of new technologies and has additional capabilities, including:

• Intelligent Character Recognition (ICR) to capture expense receipts and populate entry fields by extracting text from the receipt.
• Job location geofencing so permitted users can define job locations and allow the app to know when employees arrive at or depart from each job site.
• Time with GPS so the app can identify the job an employee is working on and prompt time clock options when they arrive and leave.
• On-screen signing of time so employees can review and sign their entries.
• The My Employees function so leads can view, edit, add, and sign time entries for employees when the correct permissions are enabled.
• View of historical time for all users so prior entries for completed payrolls remain visible.
• In-app Time Approval for users with permissions to approve employee entries allocated to their jobs.
• Browser and mobile interfaces optimized for the device being used.
• User-friendly, configurable Field Logs to capture field data and provide it to the office.
• Real-time weather data automatically populated for jobs, including weather events.

No. FieldEase will continue to function as it does today and be fully supported with no planned changes at this time.

ComputerEase Field mobile app is compatible with Android mobile devices (phone or tablet) version 11 or higher and Apple mobile devices (phone or tablet) version 14 or higher.

ComputerEase Field browser interface is compatible with Google Chrome, Microsoft Edge, and Safari.

No. ComputerEase Field communicates directly with ComputerEase through the Time Center so the data does not flow through or use FieldEase.

The app recognizes that the user is at a job based on a user-defined geofence. At this time, it will not know if you are scheduled to be at this job site.

No. The app will not track live locations due to privacy. We will, however, know that they showed up at the job at a specific time and left at a specific time.

Yes. Admins may disallow access to the job location function for an individual or all users by not checking the box in any Role.

Yes. ComputerEase Field allows for manual entry of hours on jobs without using job locations, GPS time, or start and stop times, if that fits your needs better.

Yes. With version 4.0 or higher, your users can select a work location for Travel on an entry.

With version 5.0 or higher, if Auto Create Entries is turned on in the app settings and work location with Travel is available to the user, the system will automatically create travel entries for users that travel between jobs on the same day.

Any user that doesn't enable location tracking for the ComputerEase Field app will not get notifications to start and stop time tracking when they arrive and depart from a job location, nor will the system prompt them.

No. For privacy reasons, all user location information is stored locally on the device and the only information that is stored or shared with ComputerEase is the arrival and departure times for the job within the geofence area.

Yes. You can attach PDF receipts. Once the PDF is saved or downloaded on the device, in the mobile app interface, open Capture Receipt. From the capture camera screen, you can select the three-dot menu at the top-right of the screen, then select Browse to browse files on the device.

From the browser interface, you are taken directly to the file location to locate the file.

This is on the list for future consideration to be added to the expense capability. If this is important to your company, please enter and vote for the idea on the Idea Portal.

Yes. Users with the correct permissions can approve time in either the mobile app or the browser interface. Users in ComputerEase can also review time entries in the Time Center before sending them to Labor Distribution.

There are two settings that need to be turned on for you to be able to sign for other employees. The first needs to be set by your administrator in your user role within ComputerEase. This is the Allow Signing Other Employees Entries option, and if this is selected for your role, you will have a setting in the ComputerEase Field app that will need to be set. Toggle on the Sign Group Entries setting in the app.

Once both of these are set, when you touch Sign in the app and have time entries for other employees that you entered, you will be able to sign for them. If you want each employee to sign for the entries you have created for them, toggle off the Sign Group Entries setting in the app.

No. You can use either the mobile app or the browser interface to access ComputerEase Field interchangeably depending on what is the most convenient for you at the time you are accessing.

We have taken advantage of the larger screens available on laptops and tablets which allows us to provide more details on the summary screens.

To ensure users have the best experience using our ComputerEase Field app, we have optimized the navigation depending on the device you are using.

Installing the mobile app from the Apple App Store or Android Play Store is recommended for the best experience when accessing the app from a tablet. However, the app will know when you access it from either the browser or mobile app if you are on a device and in an orientation that provides for larger screen space.

There is less wide screen space when the tablet is in portrait orientation so the app will recognize this and revert to the previous view of data to ensure a good user experience.

We have enhanced ComputerEase Field time approvals to default to the earliest period with entries pending approval. If you see an older period when you access Approvals in the Time section of the app, then you have unapproved time in that period.

You can choose to reject that time, delete that time, or zero it out and approve it to clear it from pending approval. If you reject the time entries, the users will be able to delete them in the app and they will no longer show as needing to be approved.

Yes. The ComputerEase administrator can create as many field log types as needed. Each field log type can have a unique name and a mixture of sections and fields based on your needs. The ComputerEase administrator can also filter what field log types are available to users.

Yes. ComputerEase administrators can create a field log type that contains only customizable fields or a mix of sections and customizable fields. Customizable fields can also be added to any section within a field log type.

Productivity data sent in from ComputerEase Field via field logs is available for posting. ComputerEase administrators can choose to post the data automatically and make the decision on each entry.

Dela can assist with the following tasks:

• Create time entries
• Duplicate time entries
• Inquire about time entries and relevant information
• Create expense entries
• Inquire about expense entries
• Inquire about field logs

There are many things that Dela can assist you with. Here are a few examples that you can say to Dela. If there is missing information to create any entries, Dela will ask for that information.

• "What can you do for me?"
• "Add 6 hours to job 123, phase ABC, category footings for today."
• "Start timer for job 123."
• "Add 10 hours for employees Joe, Sam, Bill, Bob and Sue."
• "How many hours do I have for this week?"
• "How many hours do I have for this pay period?"
• "Are there any of my employees missing time for this week?"
• "Add 300 dollar expense for yesterday."
• "Open my camera."
• "Do I have an expense for Home Depot?"
• "What expenses do I have for this week?"
• "Do I have any field logs for job 123?"
• "Do I have any field logs for today?"

Yes. You can toggle the Dela setting to off in the app under Settings.